Refund policy

At Vantigo, customer satisfaction is our priority. We offer a 30-day free return and refund policy to ensure a risk-free shopping experience.

Eligibility for Returns
You may request a return within 30 days of receiving your order. Items must be unused, in original condition, and in original packaging.

Free Returns
We provide free returns worldwide. Once your return is approved, we will provide instructions on how to send the item back.

Refund Process
After receiving and inspecting your returned item, we will process your refund within 5–7 business days. Refunds will be issued to your original payment method.

Non-Returnable Items
Items that are damaged due to misuse, worn, or not in original condition may not be eligible for a refund.

Damaged or Incorrect Items
If you receive a defective or incorrect item, please contact us within 48 hours with photos. We will resolve the issue promptly at no cost.